All there is to know
Guest Directory
How can we help?

Imperial Hotel Galway Guest Directory

Guest Directory

Customer Care

Should you need to contact us about anything during your stay, please dial ‘0’ for reception, and we will be more than happy to help you.

Travel, Tourism & Parking

Buses serving Galway’s city centre:

Galway can be reached easily via the N4/M4 Dublin, N18 Limerick, M17 to Mayo/Sligo/Donegal and Cork & the south from the N7.
Galway Train station has routes across the country to Dublin, Limerick, Sligo, Cork and Kerry.

Galway Airport is only 15 minutes drive from Eyre Square, whilst Shannon International Airport is an hour away.

The central bus and railway stations are 3 minutes’ walk from the hotel. The taxi rank is just outside the door and all main bus routes leave from Eyre Square.

Click Here for a Car Park Map and directions.

Hynes Car Park:

The Imperial Hotel are delighted to offer a multi-visit parking ticket to their guests during their stay with us. This ticket can be purchased at a discounted price (€10 per 24 hour parking period) at our partner car park Hynes Yard.

Address: Park Rite, Hynes Yard Car Park, Merchants Rd, Galway, H91 XA6P

Open Monday To Sunday 24 hours a day

+353 (91) 563849

Taxi Service:

Please dial ‘0’ for reception, where our team will be happy to book your taxi.

Tourist Information:

Please dial ‘0’ for reception, where our team are more than happy to provide recommendations based on what you would like to do, check times, prices and book tickets for you.

Tourist Office: Galway City Museum, Spanish Parade, Galway, H91 CX5P

Tel: 1800 230 330 Website:

Bedroom Services


Adaptors are available in the vending machines, located on the ground and lower ground floors. Guests from the US and Canada will need to purchase voltage converters.

Arrival/ Departure:

Check-in is from 3pm, and check-out is before 11am.


Cots are available upon request from reception.

Do Not Disturb

Please place the Do Not Disturb hanger on your bedroom door should you prefer not to be disturbed by housekeeping. You must remove the Do Not Disturb sign and leave your room should you require housekeeping service.  


A hairdryer is available in the top drawer of the vanity desk.


An iron and ironing board are located in the wardrobe.

Key Cards

Please do not leave your room card in the door at any time, and please ensure that your room door is always closed.

Tea/Coffee Facilities

Complimentary tea and coffee making facilities are available in your room, with biscuits.


A range of optional toiletries are provided in your room. More can be purchased from the vending machines located on the ground and lower ground floors.

Towels and Blankets

Extra towels, facecloths, pillows and blankets are available on request from reception.

Hotel and Miscellaneous Services

Free Wi-Fi:

Available in your bedroom and throughout the hotel. Password: Imperial123


The hotel has a defibrillator located at reception. In the event of an emergency, please dial ‘0’ for reception, where our a member of our first aid team can assist you. 


Should you require the services of a doctor, please dial ‘0’ for reception and one of our team will contact a doctor on your behalf.  

Fire Safety:

The hotel has an automatic fire detection system with smoke detectors and alarms. Please familiarise yourself with the notice on the back of your bedroom door. The assembly point is opposite Eyre Square.

Smoker’s Corner:

This is located in the on the first floor of the hotel, please ask reception for directions.

Safe Deposit Box:

Available in your bedroom. Cash and valuables should be stored in the safe.

Hotel Food & Beverage Services

  • Breakfast: 7.30 am – 11.00 am in 1810 Bar & Restaurant
  • Carvery & Deli: 12 pm – 2.45 pm in 1810 Bar & Restaurant
  • All-day dining menu: 12 pm – 9 pm in 1810 Bar & Restaurant
    Please dial ‘0’ to make a reservation for dinner.

Telephone Information

Access Codes:

Dial ‘9’ first for an outside line followed by the international access code ‘00’, followed by your country access code, area code and local number. Remember to drop the first number of your area code. 

Example: Your number is 01234 56789 and you are calling Australia, Dial 00 61 1234 56789


In case of an emergency, dial ‘0’ for Reception.

Guest Feedback:

We value all feedback from our guests – the good and the not-so-good, so we would ask that you to let us know your thoughts by sending an email to [email protected]

Book Now
Sep 2019
Sep 2019
Book Right Here For The Best Deal
  • €15 Less Per Night
  • Flexible Cancellation
  • No Deposit Needed
  • Room Priority